What are healing crystals?


Crystals have been on the Earth since the beginning of time and have been used for millions of years as a holistic, energy-based way of healing. Dating all the way back to Ancient Egypt, the Egyptians would use stones and crystals for protection and health. Like all other things in the Universe, crystals, are alive and have their own vibrations making them useful in alot of modern technology of today such as calculators, clocks, and computers. These stones connect us to the Earth and the Universe, making them great for manifesting your intentions and what you want out of life. If you are willing to open your heart and mind to the power of healing crystals you will begin to experience the Earth and the Universe in a beautiful new way.




What does charged by the full moon mean?


Crystals have the ability to asborb energies, both positive and negative for this reason it is important to energetically cleanse them. At Crystals & Cacti all of the gemstones and crystals used in each of our pieces gets an energetic "moon bath" to ensure that they are energetically clean and ready for their new home! If you ever feel like your bracelet is needing a "moon bath" simply place them on your windowsill during the full moon.




How should I care for my jewelry?


We believe that your jewelry should always be the last thing you put on and the first thing you take off! Certain chemicals such as lotions, oils, hair spray, perfume, and pool water can damage the metals used to create your piece. Certain metals such as gold plated can tarnish over time. In order to protect your jewelry minimize contact with these types of chemicals. It is also important to avoid contact with water, should your piece get wet be sure to dry it off. We recommend storing your jewelry in a cool, dry place, and in the cloth bag provided for you. Some of our pieces are finished with 14K gold filled components. Gold filled does not rub off, peel, or tarnish. If you feel your jewelry has become dirty we recommened gently cleaning with a soft jewelry cloth.




What is your return policy?


Each Crystals & Cacti piece is unique and handmade to order, we believe in intution and that the crystals you need choose you at the right time. Once you wear and bring the crystals into your home they harbor your energy and we wouldn't want anyone else to have a bracelet that was meant for you with your energy. Due to this belief and one of a kind nature we do not accept returns. All sales are final. However we want every customer to be satisfied with their jewels and we believe that the customer comes first. If for any reason you are not 100% satisfied with your purchase or in the unlikely event that your item arrives damaged during shipping please contact us within 7 days of recieving your order. Crystals & Cacti is not resposible for any lost or stolen packages that were confirmed to be delivered. If you would like a signature required for your package please add it to the notes section at checkout.




How do I know what size I need?


The standard size for most bracelets is 7" however, we are able to make all different sizes. We recommend using a string to measure your wrist, add about 1/4", 1/2", or 1" for comfort, and then measure the string with a ruler. We'd be more than happy to make a custom size for you! Just leave your size in the "notes section" at checkout. Most common sizes include 7", 7 1/2", 7 3/4".




I ordered my bracelets but they feel too snug, what should I do?


If you are unhappy with the size of your bracelet we will gladly re-size it for you. There is a re-sizing fee of $5 and you are responsible for the shipping. Please contact us within 7 days of receiving your order.





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